applyDetail.vue 16 KB

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  1. <template>
  2. <view v-if="serviceDetail">
  3. <view class="after-sales-goods-detail-view">
  4. <view class="header">
  5. <view>
  6. 本次售后服务将由
  7. <text class="seller-name">{{ serviceDetail.storeName }}</text>
  8. 为您提供
  9. </view>
  10. </view>
  11. <view class="apply-info-view">
  12. <view class="status-info">
  13. <view class="status-info-box">
  14. <view class="status-val">{{
  15. serviceDetail.serviceStatus | serviceStatusList
  16. }}</view>
  17. <view class="status-tip">{{
  18. serviceDetail.serviceStatus | statusFilter
  19. }}</view>
  20. </view>
  21. </view>
  22. <view class="log-box-bottom"></view>
  23. <view class="log-box-top" @click="onProgress()">
  24. <view class="top01">
  25. <view>审核日志</view>
  26. <view class="log-first-show" v-if="logs[0]">{{
  27. logs[0].message
  28. }}</view>
  29. </view>
  30. <uni-icons type="arrowright" style="margin-right: 5px"></uni-icons>
  31. </view>
  32. </view>
  33. <view class="goods-info">
  34. <view class="info-box">
  35. <view class="goods-item-view" @click="navgiateToGoodsDetail(serviceDetail)">
  36. <view class="goods-img">
  37. <u-image border-radius="6" width="131rpx" height="131rpx" :src="serviceDetail.goodsImage"></u-image>
  38. </view>
  39. <view class="goods-info">
  40. <view class="goods-title u-line-2">{{
  41. serviceDetail.goodsName
  42. }}</view>
  43. <view class="goods-price">
  44. <view class="price"> ¥{{ serviceDetail.flowPrice | unitPrice }}</view>
  45. <view>
  46. <view>申请售后数量:{{ serviceDetail.num }}</view>
  47. </view>
  48. </view>
  49. </view>
  50. </view>
  51. </view>
  52. </view>
  53. </view>
  54. <view class="apply-detail-view">
  55. <view class="detail-item">
  56. <view class="title">服务单号:</view>
  57. <view class="value">{{ serviceDetail.sn }}</view>
  58. </view>
  59. <view class="detail-item">
  60. <view class="title">订单编号:</view>
  61. <view class="value">{{ serviceDetail.orderSn }}</view>
  62. </view>
  63. <view class="detail-item" v-if="serviceDetail.new_order_sn">
  64. <view class="title">新订单编号:</view>
  65. <view class="value">{{ serviceDetail.new_order_sn }}</view>
  66. </view>
  67. <view class="detail-item">
  68. <view class="title">服务类型:</view>
  69. <view class="value">{{
  70. serviceTypeList[serviceDetail.serviceType]
  71. }}</view>
  72. </view>
  73. <view class="detail-item">
  74. <view class="title">申请原因:</view>
  75. <view class="value">{{ serviceDetail.reason }}</view>
  76. </view>
  77. <!-- <view class="detail-item" v-if="serviceDetail.apply_vouchers">
  78. <view class="title">申请凭证:</view>
  79. <view class="value">{{ serviceDetail.apply_vouchers }}</view>
  80. </view> -->
  81. <view class="detail-item" v-if="serviceDetail.problemDesc">
  82. <view class="title">问题描述:</view>
  83. <view class="value">{{ serviceDetail.problemDesc }}</view>
  84. </view>
  85. <view class="detail-item" v-if="
  86. serviceDetail.afterSaleImage &&
  87. serviceDetail.afterSaleImage.split(',').length != 0
  88. ">
  89. <image :src="img" @click="preview(serviceDetail.afterSaleImage.split(','), index)" v-for="(img, index) in serviceDetail.afterSaleImage.split(',')" :key="index"
  90. style="width: 50px; height: 50px; margin: 0px 5px"></image>
  91. </view>
  92. <!-- 如果服务类型为退款则不显示 -->
  93. <view class="detail-item" v-if="serviceDetail.serviceType != 'RETURN_MONEY' && serviceDetail.serviceStatus != 'APPLY'">
  94. <view class="title">收货地址:</view>
  95. <view class="value">
  96. <span v-if="storeAfterSaleAddress.salesConsigneeAddressPath">{{
  97. storeAfterSaleAddress.salesConsigneeAddressPath
  98. }}</span>
  99. </view>
  100. </view>
  101. <!-- 如果服务类型为退款则不显示 -->
  102. <view class="detail-item" v-if="serviceDetail.serviceType != 'RETURN_MONEY' && serviceDetail.serviceStatus != 'APPLY'">
  103. <view class="title">联系人:</view>
  104. <view class="value">{{ storeAfterSaleAddress.salesConsigneeName }}</view>
  105. </view>
  106. <!-- 如果服务类型为退款则不显示 -->
  107. <view class="detail-item" v-if="serviceDetail.serviceType != 'RETURN_MONEY' && serviceDetail.serviceStatus != 'APPLY'">
  108. <view class="title">联系方式:</view>
  109. <view class="value">{{
  110. storeAfterSaleAddress.salesConsigneeMobile || "" | secrecyMobile
  111. }}</view>
  112. </view>
  113. <view v-if="refundShow">
  114. <view class="detail-item">
  115. <view class="title">退款金额:</view>
  116. <view class="value">{{
  117. serviceDetail.flowPrice | unitPrice("¥")
  118. }}</view>
  119. </view>
  120. <view class="detail-item" v-if="serviceDetail.agree_price">
  121. <view class="title">同意退款:</view>
  122. <view class="value">{{
  123. serviceDetail.agree_price | unitPrice("¥")
  124. }}</view>
  125. </view>
  126. <view class="detail-item" v-if="serviceDetail.actual_price">
  127. <view class="title">实际退款:</view>
  128. <view class="value">{{
  129. serviceDetail.actual_price | unitPrice("¥")
  130. }}</view>
  131. </view>
  132. <view class="detail-item" v-if="serviceDetail.actual_price">
  133. <view class="title">退款时间:</view>
  134. <view class="value">{{
  135. serviceDetail.refund_time | unixToDate
  136. }}</view>
  137. </view>
  138. <view class="detail-item" v-if="serviceDetail.refund_price !== 0">
  139. <view class="title">退款方式:</view>
  140. <view class="value">{{
  141. serviceDetail.refundWay | refundWayFilter
  142. }}</view>
  143. </view>
  144. <view class="detail-item" v-if="accountShow && serviceDetail.refund_price != 0">
  145. <view class="title">账户类型:</view>
  146. <view class="value">{{
  147. serviceDetail.accountType | accountTypeFilter
  148. }}</view>
  149. </view>
  150. <view class="detail-item" v-if="
  151. accountShow && !bankShow && serviceDetail.actualRefundPrice != 0
  152. ">
  153. <view class="title">退款账号:</view>
  154. <view class="value">{{ serviceDetail.bankAccountNumber }}</view>
  155. </view>
  156. <view class="detail-item" v-if="bankShow">
  157. <view class="title">银行名称:</view>
  158. <view class="value">{{ serviceDetail.bankAccountName }}</view>
  159. </view>
  160. <view class="detail-item" v-if="bankShow">
  161. <view class="title">银行账号:</view>
  162. <view class="value">{{ serviceDetail.bankAccountNumber }}</view>
  163. </view>
  164. <view class="detail-item" v-if="bankShow">
  165. <view class="title">银行开户名:</view>
  166. <view class="value">{{ serviceDetail.bankAccountName }}</view>
  167. </view>
  168. <view class="detail-item" v-if="bankShow">
  169. <view class="title">银行开户行:</view>
  170. <view class="value">{{ serviceDetail.bankDepositName }}</view>
  171. </view>
  172. <view class="detail-item" v-if="serviceDetail.mlogisticsName">
  173. <view class="title">回寄快递:</view>
  174. <view class="value">{{ serviceDetail.mlogisticsName }}</view>
  175. </view>
  176. <view class="detail-item" v-if="serviceDetail.mlogisticsNo">
  177. <view class="title">回寄运单号:</view>
  178. <view class="value">{{ serviceDetail.mlogisticsNo }}</view>
  179. </view>
  180. <view class="detail-item" v-if="serviceDetail.mDeliverTime">
  181. <view class="title">回寄时间:</view>
  182. <view class="value">{{ serviceDetail.mDeliverTime }}</view>
  183. </view>
  184. </view>
  185. </view>
  186. </view>
  187. </template>
  188. <script>
  189. import {
  190. getServiceDetail,
  191. getstoreAfterSaleAddress,
  192. getAfterSaleLog,
  193. } from "@/api/after-sale.js";
  194. import UniIcons from "@/components/uni-icons/uni-icons.vue";
  195. export default {
  196. components: {
  197. UniIcons,
  198. },
  199. data() {
  200. return {
  201. serviceTypeList: {
  202. // 售后类型
  203. CANCEL: "取消",
  204. RETURN_GOODS: "退货",
  205. EXCHANGE_GOODS: "换货",
  206. RETURN_MONEY: "退款",
  207. },
  208. serviceDetail: {}, // 售后详情
  209. logs: [], //日志
  210. goodsList: [], //商品列表
  211. storeAfterSaleAddress: {}, //售后地址
  212. refundShow: false, //退款开关
  213. accountShow: false, //账户显示
  214. bankShow: false, //银行显示
  215. sn: "", //订单sn
  216. };
  217. },
  218. onLoad(options) {
  219. uni.setNavigationBarTitle({
  220. title: "服务单详情",
  221. });
  222. this.sn = options.sn;
  223. this.loadDetail();
  224. this.getAddress();
  225. this.getLog(options.sn);
  226. },
  227. filters: {
  228. /**
  229. * 售后状态信息
  230. */
  231. statusFilter(val) {
  232. switch (val) {
  233. case "APPLY":
  234. return "售后服务申请成功,等待商家审核";
  235. case "PASS":
  236. return "售后服务申请审核通过";
  237. case "REFUSE":
  238. return "售后服务申请已被商家拒绝,如有疑问请及时联系商家";
  239. case "FULL_COURIER":
  240. return "申请售后的商品已经寄出,等待商家收货";
  241. case "STOCK_IN":
  242. return "商家已将售后商品入库";
  243. case "WAIT_FOR_MANUAL":
  244. return "等待平台进行人工退款";
  245. case "REFUNDING":
  246. return "商家退款中,请您耐心等待";
  247. case "COMPLETED":
  248. return "售后服务已完成,感谢您的支持";
  249. case "ERROR_EXCEPTION":
  250. return "系统生成新订单异常,等待商家手动创建新订单";
  251. case "CLOSED":
  252. return "售后服务已关闭";
  253. case "WAIT_REFUND":
  254. return "等待平台进行退款";
  255. default:
  256. return "";
  257. }
  258. },
  259. /**
  260. * 退款信息
  261. */
  262. refundWayFilter(val) {
  263. switch (val) {
  264. case "OFFLINE":
  265. return "账户退款";
  266. case "OFFLINE":
  267. return "线下退款";
  268. case "ORIGINAL":
  269. return "原路退回";
  270. default:
  271. return "";
  272. }
  273. },
  274. /**
  275. * 账户信息
  276. */
  277. accountTypeFilter(val) {
  278. switch (val) {
  279. case "WEIXINPAY":
  280. return "微信";
  281. case "ALIPAY":
  282. return "支付宝";
  283. case "BANK_TRANSFER":
  284. return "银行卡";
  285. default:
  286. return "";
  287. }
  288. },
  289. },
  290. methods: {
  291. /**
  292. * 点击图片放大或保存
  293. */
  294. preview(urls, index) {
  295. uni.previewImage({
  296. current: index,
  297. urls: urls,
  298. longPressActions: {
  299. itemList: ["保存图片"],
  300. success: function (data) {},
  301. fail: function (err) {},
  302. },
  303. });
  304. },
  305. /**
  306. * 获取地址信息
  307. */
  308. getAddress() {
  309. getstoreAfterSaleAddress(this.sn).then((res) => {
  310. if (res.data.success) {
  311. this.storeAfterSaleAddress = res.data.result;
  312. }
  313. });
  314. },
  315. /**
  316. * 获取日志
  317. */
  318. getLog(sn) {
  319. getAfterSaleLog(sn).then((res) => {
  320. this.logs = res.data.result;
  321. });
  322. },
  323. /**
  324. * 初始化详情
  325. */
  326. loadDetail() {
  327. uni.showLoading({
  328. title: "加载中",
  329. });
  330. getServiceDetail(this.sn).then((res) => {
  331. uni.hideLoading();
  332. this.serviceDetail = res.data.result;
  333. if (this.serviceDetail.serviceType == "RETURN_GOODS") {
  334. this.refundShow = true;
  335. }
  336. this.accountShow =
  337. (this.serviceDetail.serviceType === "RETURN_GOODS" ||
  338. this.serviceDetail.serviceType === "ORDER_CANCEL") &&
  339. this.serviceDetail.refundWay === "OFFLINE";
  340. this.bankShow =
  341. (this.serviceDetail.serviceType === "RETURN_GOODS" ||
  342. this.serviceDetail.serviceType === "ORDER_CANCEL") &&
  343. this.serviceDetail.refundWay === "OFFLINE" &&
  344. this.serviceDetail.accountType === "BANK_TRANSFER";
  345. });
  346. },
  347. /**
  348. * 访问商品详情
  349. */
  350. navgiateToGoodsDetail(item) {
  351. uni.navigateTo({
  352. url: `/pages/product/goods?id=${item.id}&goodsId=${item.goodsId}`,
  353. });
  354. },
  355. /**
  356. * 进度
  357. */
  358. onProgress() {
  359. uni.navigateTo({
  360. url: `./applyProgress?sn=${
  361. this.serviceDetail.sn
  362. }&createTime=${encodeURIComponent(this.serviceDetail.createTime)}
  363. &logs=${encodeURIComponent(JSON.stringify(this.logs))}&serviceStatus=${
  364. this.serviceDetail.serviceStatus
  365. }`,
  366. });
  367. },
  368. },
  369. };
  370. </script>
  371. <style lang="scss" scoped>
  372. page,
  373. .content {
  374. background: $page-color-base;
  375. height: 100%;
  376. }
  377. .after-sales-goods-detail-view {
  378. background-color: #fff;
  379. .header {
  380. background-color: #f7f7f7;
  381. color: #999999;
  382. font-size: 22rpx;
  383. display: flex;
  384. flex-direction: row;
  385. align-items: center;
  386. justify-content: center;
  387. line-height: 70rpx;
  388. .header-text {
  389. background-color: #999999;
  390. padding: 10rpx 30rpx;
  391. border-radius: 50rpx;
  392. }
  393. .seller-name {
  394. color: $main-color;
  395. }
  396. }
  397. .apply-info-view {
  398. background: $page-color-base;
  399. }
  400. .goods-item-view {
  401. display: flex;
  402. flex-direction: row;
  403. padding: 20rpx 30rpx;
  404. background-color: #eef1f2;
  405. .goods-info {
  406. padding-left: 30rpx;
  407. flex: 1;
  408. .goods-title {
  409. margin-bottom: 10rpx;
  410. font-size: 28rpx;
  411. color: $font-color-dark;
  412. }
  413. .goods-specs {
  414. font-size: 24rpx;
  415. margin-bottom: 10rpx;
  416. color: #cccccc;
  417. }
  418. .goods-price {
  419. display: flex;
  420. justify-content: space-between;
  421. font-size: 24rpx;
  422. color: #999999;
  423. }
  424. .price {
  425. color: $light-color;
  426. }
  427. }
  428. .goods-num {
  429. width: 60rpx;
  430. color: $main-color;
  431. }
  432. }
  433. }
  434. .apply-detail-view {
  435. background-color: #f7f7f7;
  436. margin-top: 10rpx;
  437. padding: 20rpx;
  438. color: #666666;
  439. .detail-item {
  440. padding: 12rpx;
  441. display: flex;
  442. flex-direction: row;
  443. align-items: center;
  444. font-size: 24rpx;
  445. .title {
  446. padding-left: 10rpx;
  447. width: 140rpx;
  448. }
  449. .value {
  450. padding-left: 40rpx;
  451. }
  452. }
  453. }
  454. .log-box-bottom {
  455. height: 120rpx;
  456. flex-direction: column;
  457. background-color: rgb(247, 247, 247);
  458. }
  459. .log-box-top {
  460. height: 153rpx;
  461. display: flex;
  462. flex-direction: row;
  463. background-color: rgb(255, 255, 255);
  464. position: absolute;
  465. top: 200rpx;
  466. left: 0rpx;
  467. right: 0rpx;
  468. bottom: 0rpx;
  469. margin-left: 22rpx;
  470. margin-right: 22rpx;
  471. margin-top: 22rpx;
  472. border-radius: 22rpx;
  473. justify-content: space-between;
  474. align-items: center;
  475. padding-bottom: 52rpx;
  476. padding-top: 52rpx;
  477. padding-left: 32rpx;
  478. .top01 {
  479. width: 90%;
  480. font-family: PingFangSC-Regular;
  481. font-size: 28rpx;
  482. line-height: 30rpx;
  483. color: rgb(46, 45, 45);
  484. overflow: hidden;
  485. text-overflow: ellipsis;
  486. overflow-wrap: break-word;
  487. -webkit-line-clamp: 2;
  488. -webkit-box-orient: vertical;
  489. white-space: normal;
  490. .log-first-show {
  491. flex-direction: row;
  492. margin-top: 16rpx;
  493. margin-right: 44rpx;
  494. font-family: PingFangSC-Regular;
  495. font-size: 22rpx;
  496. color: rgb(140, 140, 140);
  497. line-height: 30rpx;
  498. }
  499. }
  500. }
  501. .status-info {
  502. flex-direction: row;
  503. background-color: $light-color;
  504. .status-info-box {
  505. height: 180rpx;
  506. flex-direction: row;
  507. padding-left: 54rpx;
  508. padding-right: 54rpx;
  509. padding-top: 20rpx;
  510. font-family: PingFangSC-Regular;
  511. color: rgb(255, 255, 255);
  512. background-color: rgba(0, 0, 0, 0);
  513. line-height: 50rpx;
  514. .status-val {
  515. font-size: 32rpx;
  516. }
  517. .status-tip {
  518. font-size: 24rpx;
  519. }
  520. }
  521. }
  522. .info-box {
  523. padding-right: 40rpx 0rpx;
  524. background-color: #eef1f2;
  525. }
  526. </style>